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Questions about a scent, an order, or which one suits you — we answer fast, and we answer personally.
Frequently Asked Questions
Yes. Every Raylam fragrance is photographed as the exact black octagonal bottle you'll receive — same 55ml Extrait de Parfum, same gold cap, same label. Scene backgrounds in some images are styled for presentation, but the bottle is always the real product.
We accept Cash on Delivery (COD) and direct bank transfer. Choose whichever is easiest for you at checkout.
Delivery is free on all orders above Rs. 7,500. Orders below that are charged a flat delivery rate, shown at checkout. We deliver across Pakistan, and most orders arrive within 3–5 business days.
We offer easy 7-day returns on unused items in their original packaging. If something isn't right, contact us within 7 days of delivery and we'll help arrange a return or exchange.
Yes — our fragrances are part of our core collection and are restocked regularly. If your favourite is temporarily unavailable, reach out and we'll let you know when it's back.
The fastest way is WhatsApp or a call during business hours. You can also use the form on this page or email us — we usually reply within a few hours.
Yes. Every scent is an Extrait de Parfum — the highest common fragrance concentration — crafted for strong projection and long wear throughout the day.
Send us a message.
We reply within a few hours during opening times. In a hurry? WhatsApp us instead.
Not all perfume
is the same strength.
Most "perfume" sold in Pakistan is an Eau de Toilette — mostly alcohol. Every Raylam is an Extrait de Parfum. Here's the difference.
Every bottle. Every scent. No exceptions.
Find the scent that speaks for you.
Fifteen fragrances · Free delivery over Rs 7,500 · Pay when it arrives.
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